Privacy Policy

At Brainia Edge, we collect various types of information to provide you with exceptional learning experiences. This includes personal information you provide directly, such as your name, email address, and contact details when creating an account or enrolling in our programs.

Personal Information

• Full name and contact information including email address and phone number
• Billing address and payment information for course purchases
• Educational background and professional experience details
• Profile preferences and learning goals
• Communication preferences and subscription settings

Technical Information

• IP address and browser information for security purposes
• Device information and operating system details
• Website usage patterns and navigation data
• Learning progress and course completion statistics
• Login timestamps and access logs

Your information helps us deliver personalized learning experiences and maintain the security of our platform. We use this data to customize course recommendations, track your progress, and ensure you receive the most relevant educational content.

• Providing access to purchased courses and learning materials
• Sending course updates, progress reports, and educational notifications
• Processing payments and managing subscription services
• Offering customer support and technical assistance
• Improving our platform based on user feedback and usage patterns
• Ensuring platform security and preventing unauthorized access

We work with carefully selected partners to deliver our services effectively. These partnerships are governed by strict data protection agreements that ensure your information remains secure.

Service Providers

We share limited information with trusted service providers who help us operate our platform, including payment processors, email service providers, and cloud hosting services. These partners are contractually bound to protect your data and use it only for specified purposes.

Legal Requirements

In rare circumstances, we may disclose your information when required by law, such as responding to court orders, government requests, or protecting the rights and safety of our users and platform.

You have significant control over your personal information and how we use it. We believe in transparency and provide you with multiple ways to manage your data and privacy preferences.

• Access and download your personal data at any time through your account dashboard
• Update or correct your information whenever necessary
• Delete your account and associated data with a simple request
• Opt out of marketing communications while maintaining essential service notifications
• Request detailed information about how your data is being used
• File complaints with relevant data protection authorities if needed

Protecting your information is our top priority. We implement multiple layers of security measures to safeguard your data against unauthorized access, alteration, or disclosure.

Technical Safeguards

• Industry-standard encryption for all data transmission and storage
• Regular security audits and vulnerability assessments
• Multi-factor authentication for account access
• Secure server infrastructure with 24/7 monitoring
• Regular data backups with encrypted storage

Administrative Measures

• Strict access controls limiting who can view your information
• Regular training for staff on data protection best practices
• Comprehensive incident response procedures
• Ongoing compliance monitoring and policy updates

We retain your information only as long as necessary to provide our services and comply with legal obligations. When data is no longer needed, we securely delete it from our systems.

• Account information is retained while your account remains active
• Course progress and certificates are maintained for seven years after completion
• Payment records are kept for tax and legal compliance purposes
• Marketing data is deleted within two years of your last interaction
• Technical logs are automatically purged after one year

You can request immediate deletion of your data at any time, subject to legal retention requirements. We will confirm completion of the deletion process within 30 days of your request.

While Brainia Edge operates primarily in Pakistan, we may transfer your data to other countries where our service providers are located. All international transfers are protected by appropriate safeguards and comply with applicable data protection laws.

We ensure that any country receiving your data provides adequate protection or that appropriate contractual protections are in place. You have the right to request information about these transfers and the safeguards we use.

Our website uses cookies and similar technologies to enhance your browsing experience and provide personalized content. These small data files help us remember your preferences and improve our service delivery.

• Essential cookies required for basic website functionality
• Performance cookies to analyze website usage and improve user experience
• Preference cookies to remember your settings and choices
• Marketing cookies to show relevant advertisements and content

You can control cookie preferences through your browser settings or our cookie management tool. Disabling certain cookies may affect some website features, but core functionality will remain available.

Brainia Edge does not knowingly collect personal information from children under 13 years of age. If we discover that we have inadvertently collected such information, we will take immediate steps to delete it from our systems.

Parents and guardians who believe their child has provided personal information to us should contact our privacy team immediately. We are committed to protecting children's privacy and will work promptly to address any concerns.

We may update this privacy policy periodically to reflect changes in our practices, technology, or legal requirements. When we make significant changes, we will notify you through email or prominent website notices.

We encourage you to review this policy regularly to stay informed about how we protect your information. The effective date at the top of this policy indicates when the latest changes were made.